INTRODUCTION

The worldwide telecommunications revolution has provided us with the ability to communicate with each other instantly, anywhere in the world.

But it has also created the need to adopt a new approach to managing the traditional costs of network sales and operations, via a link between the customer and the telephone company… to streamline billing, connection, and customer handling procedures, while growing the customer base.

Service Provision is a fresh concept in telecommunications marketing, where wholesale revenue is generated for the telephone company by the purchase of ‘bulk’ network time, which is on-sold by the service provider to its customer base.

In a ‘win-win’ solution, the customer, the dealer and the network operator all benefit. Sophisticated information technology (IT) takes in all the variables of the individual customer’s requirements and provides on-going growth solutions to future billings.

Our company leads the world in Service Provision … a company with the experience and resources to maintain its position at the forefront of this exciting field.

MISSION STATEMENT

Our mission statement forms the basis of the company’s global strategy:

- To maintain its position as the world’s leading independent Service Provider by generating continued growth through profitability.

- To continually improve the quality of service by ensuring at all times that its customers’ needs and expectations are fully satisfied.

- To deliver the most advanced telecommunications products by maintaining our customers’ position at the forefront of technology. And …

- To provide timely, efficient and courteous service through a highly qualified, motivated workforce, by following clearly defined training programs.

Category: Business
Source:     NAATI “An Insight Into Translation” Workshop
Words:     259

参考译文：

前   言
 全球电信革命使我们能够在世界任何地方随时进行相互联系。
 但是这场革命也提出了一种要求：在扩大顾客群的同时，在网络销售和运营的传统管理方面采用新的方法;通过顾客与电话公司之间的连接提高收费、联系以及顾客服务的效率。
 “提供服务”是电信销售的一个新鲜概念。在这里，电话公司的批发收入是通过购买“大量”的网络时间、然后再由服务提供商转售给它的顾客群来创造的。
 根据“双赢”解决的概念，顾客、经销商和网络经营者都有获利。高端的信息技术（IT）正是注意到了个别顾客要求的所有可变因素，并不间断地迅速解决未来收费的问题。
 我们的公司在根据提供服务方面领先于世界……本公司依靠经验和策略在这个令人振奋的领域里保持领先地位。
 我们的使命宣言是本公司全球战略的基础：
• 创造利润、促进持续性发展，使本公司继续成为全世界最主要的自主经营的服务组织。
• 永远保证充分满足本公司顾客的要求和期望，继续改善服务质量。
• 确保顾客位于技术领域的前列，提交最先进的电信产品。
• 根据目的明确的培训项目，通过一支完全合格的，积极的工作队伍提供及时、有效和殷勤的服务。

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